The caricature of Adrian dressed in superhero costume emblazoned on the side of each Progressive Heating & Air truck captures only part of the man who founded and leads this HVAC San Diego service company. In truth, he and his team—all of whom are North American Technician Excellence (NATE)-certified—exemplify the company’s mission to deliver personalized, expert, guaranteed services. This service-centric mindset is the foundation of the business’s success and serves as inspiration for its devoted customers.

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As such, Progressive strives to provide an “experience that is RIDICULOUSLY good.” And it’s no surprise that the business is a highly rated provider of services, including new equipment installation; repair and maintenance; duct cleaning; ventilation system replacement; and energy-efficient upgrades.

The company also provides plumbing services and is a member of the Newnan-Coweta and SouthTowne Chambers of Commerce. In addition, it is a Carrier Factory Authorized Dealer and a recipient of the Carrier President’s Award. Founder and President Adrian Alvarez, who holds a bachelor’s degree in engineering from the University of Pittsburgh, has a strong belief that his company’s longevity is based on its employees. He therefore takes every opportunity to cultivate talent by hiring college students and apprentices, then mentoring and promoting them as they gain skills and experience. For example, he hired Gerry Nava seven years ago while he was still in trade school studying HVAC. He nurtured Nava’s career development, helped him pass the NATE certification test and has now elevated him to project manager.